Privacy Policy

PRIVACY POLICY

As CİCA KOZMETİK SANAYİ TİCARET LİMİTED ŞİRKETİ (“CİCA KOZMETİK” or the “Company”), protecting the privacy of our users who visit our website at www.cicakozmetik.com and benefit from our services is one of our top priorities.

This Privacy Policy has been prepared to inform you about how your personal data is collected, used, protected, and shared when using our website.

1. Information Collected

The following information may be collected when you visit our site or place an order:

  • Personal Information: Name, surname, e-mail address, phone number, delivery and billing address.

  • Order and Payment Information: Purchased products, order history, and payment confirmation statuses (Your credit card information is not stored in our system and is processed directly through a secure payment infrastructure).

  • Automated Information: IP address, browser type, in-site navigation data, and usage data obtained via cookies.

2. Purposes of Data Usage

Your collected data is used for the following purposes:

  • Processing, packaging, and delivering your orders to your address,

  • Providing customer service support and responding to your inquiries,

  • Carrying out billing and accounting processes,

  • Improving the performance, security, and user experience of our website,

  • Sending announcements regarding campaigns, discounts, and new products, subject to your consent.

3. Sharing of Information and Third Parties

CİCA KOZMETİK does not sell or rent your personal data to third parties. Your data is shared only in the following cases and with the following parties:

  • Shipping Companies: Name, surname, address, and phone information necessary for the delivery of your orders are shared with shipping companies.

  • Payment Institutions: Shared with financial infrastructure providers to ensure payment transactions are carried out securely.

  • Legal Obligations: May be shared with relevant authorities in accordance with legislation if legally requested by authorized official institutions and organizations.

4. Cookies

Cookies are used on our website to improve your shopping experience, analyze site traffic, and remember your preferences. You can block or delete cookies at any time via your browser settings; however, please note that some features of our site may not function fully in this case.

5. Data Security

SSL encryption technologies and current security measures are used to ensure the security of your personal data. However, as it cannot be guaranteed that any data transmission over the internet is 100% secure, it is the user's responsibility to ensure the security of their account password.

6. Your Rights and Contact

For questions regarding our privacy policy or for requests to access, correct, or delete your data, you can contact us:

  • Company Title: CİCA KOZMETİK SANAYİ TİCARET LİMİTED ŞİRKETİ

  • Address: Aziziye Mah. Gazi Cad. No: 134/D İç Kapı No: 1 Karasu / Sakarya – Turkey

  • E-mail: destek@cicakozmetik.com

  • Website: www.cicakozmetik.com